Support Services
Service, maintenance, and training are key elements in our business and we want to ensure our client partners are completely satisfied that InfoCor is providing the best service possible.
We understand that a substantial investment has been made with your audiovisual equipment, and InfoCor’s goal is providing you with knowledgeable, highly trained, courteous and professional support. Our commitment is clearly witnessed by our customer base which extends locally and nationwide. Since our inception in 1994, InfoCor has created close ties with our audio/visual partners which include organizations such as Cisco, Polycom, Crestron, ClearOne, Extron, EPSON and SMART. Our highly trained staff of certified engineers, service personnel, and installers are well educated and trained to install, service, and train on our full range of products. The level of confidence and respect gained from out vendor partners is apparent as we have been chosen to assist in product testing for unreleased and beta-level products.
SERVICE AGREEMENTS
InfoCor offers 3 Levels of Service Agreements that offer a wide range of extended and onsite support.
Features Include:
- Priority onsite and phone support
- Advance Parts Replacement & Repair on Select Equipment*
- Warranty Parts Repair & Replacement* *Subject to manufacturer warranties.
- Software Updates and Upgrades